How can we help? We're here when you need us.
We reply within 24h on business days. Start with the FAQ, or send us a note directly.
Answers, by category.
The questions we get most often, grouped so you can skim the section that matches your situation.
Categories
Can't find your answer?
Send a note and a real human on the EU team will get back — usually within a business day.
Contact support →Getting started
Every new account starts with a 14-day free trial for one user with all Business features; inviting colleagues needs a paid plan. No payment details are required to start, and the trial never converts into a paid subscription by itself. When the 14 days are up, your workspace becomes read-only for 30 days so you can export everything; full access returns when you choose a plan and complete checkout.
Send us a note, we'll reply.
One inbox, real humans, an EU-based team. We don't route through offshore tier-1 support and we don't use AI to draft replies.
Where we live
EU-based · Frankfurt-hosted
Team in Barcelona. Data in Frankfurt (AWS eu-central-1). Every subprocessor is published.